Executive Summary

I coach new team leads who want to communicate clearly and lead with intention. Sessions combine reflection, real workplace situations and small exercises between conversations.

Before coaching I spent a decade in people leadership roles, so I know how lonely a first management job can feel. My programs are practical, confidential and built around the conversations you actually need to have.

• 11+Years Experience
• 320+Leaders Coached
• 2,400+Coaching Hours
• 4.9/5Client Rating
• 89%Report Growth

Coaching Journey11+ Years Experience

1. 2018 – PresentMB
   Leadership & Communication Coach · Brooks Coaching

   1:1 and group coaching for 320+ leaders across tech, healthcare and finance.

2. 2014 – 2018M
   Director of People Development · Maple Health

   Built the leadership development program for 900 managers.

3. 2011 – 2014N
   Regional Operations Manager · Northwind Retail

   Led 12 store managers and 200+ staff across Ontario.

4. 2009 – 2011L
   Team Lead, Customer Service · Lumina Group

   First leadership role, running a 15-person service team.

Key Achievements

• 320+Leaders coached one-to-one
• 89%Clients report measurable growth
• -30%Manager attrition after programs
• 2,400+Coaching hours delivered